Shipping policy

**SHIPPING POLICY** Thank you for shopping at Flowhelen! We want to make sure you receive your order as quickly and safely as possible. **Processing Time** All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. **Shipping Rates and Delivery Estimates** Shipping charges for your order will be calculated and displayed at checkout. - Standard Shipping (5-10 business days): Calculated at checkout - Express Shipping (2-5 business days): Calculated at checkout **International Shipping** We ship to most countries worldwide. Please note that international orders may be subject to customs fees and import duties, which are the responsibility of the buyer. **Order Tracking** Once your order has shipped, you will receive an email notification with your tracking number. You can track your order at any time using the link provided. **Damaged or Lost Packages** If your order arrives damaged or is lost in transit, please contact us immediately at support@flowhelen.com with your order number and a photo of the damaged item. We will work with you to resolve the issue as quickly as possible. **Contact Us** If you have any questions about your shipment, please contact us at support@flowhelen.com.