Terms of Service

Last updated: April 12, 2026

Welcome to FlowHelen. By accessing or purchasing from our website (flowhelen.com), you agree to be bound by the following Terms of Service. Please read them carefully before using our site.

1. General

These Terms of Service apply to all users of the site, including browsers, customers, merchants, and contributors of content. By using our website, you confirm that you are at least 18 years of age and have read, understood, and agree to these terms.

2. Products and Availability

We reserve the right to modify or discontinue any product at any time without notice. We do not guarantee that products will be available at any given time. All product descriptions, images, and prices are subject to change without notice.

3. Pricing and Payment

All prices are displayed in USD and are subject to change.
We accept payment via Shopify Payments, PayPal, Shop Pay, Google Pay, and Amazon Pay.
By placing an order, you authorize us to charge your selected payment method for the total amount including taxes and shipping.
We reserve the right to cancel any order suspected of fraud.

4. Shipping and Delivery

We ship to the addresses provided at checkout. FlowHelen is not responsible for delays caused by shipping carriers, customs, or incorrect shipping information provided by the customer. Estimated delivery times are provided as a guide and are not guaranteed.

5. Returns and Refunds

Our return and refund policy is outlined in our Refund Policy. By making a purchase, you agree to the terms stated therein.

6. Accuracy of Information

We strive to ensure that product information, descriptions, and images are accurate. However, we do not warrant that product descriptions or other content is error-free, complete, or current. If a product you receive is not as described, your sole remedy is to return it in unused condition as per our Refund Policy.

7. Prohibited Uses

You may not use our site or its content to:

Violate any applicable law or regulation.
Infringe on intellectual property rights.
Transmit spam, viruses, or harmful code.
Collect or harvest personal information from other users.
Engage in fraudulent activity of any kind.

8. Intellectual Property

All content on this site — including text, images, logos, and graphics — is the property of FlowHelen or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our explicit written permission.

9. Limitation of Liability

FlowHelen shall not be liable for any indirect, incidental, special, or consequential damages arising from the use or inability to use our website or products. Our total liability in any matter arising out of or related to these Terms is limited to the amount you paid for the product giving rise to the claim.

10. Governing Law

These Terms of Service are governed by and construed in accordance with applicable laws. Any disputes shall be resolved in the jurisdiction where FlowHelen operates.

11. Changes to Terms

We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes your acceptance of the new terms.